These Terms & Conditions govern your use of the pinasgame platform. By creating an account or using our services, you agree to be bound by these terms. Please read them carefully.
Before diving into the full legal text, here are the most important points from pinasgame's Terms & Conditions.
You must be 21 years or older to create a pinasgame account and use our services. Age verification is mandatory and enforced under Philippine law.
You are responsible for maintaining the confidentiality of your pinasgame login credentials. Do not share your password or allow others to access your account.
pinasgame prohibits bonus abuse, collusion, and any form of cheating. Accounts found violating fair play rules will be suspended and funds forfeited.
All transactions on pinasgame are in Philippine Peso. Deposits are instant; withdrawals are processed within 15 minutes during business hours. No hidden fees.
pinasgame reserves the right to suspend or terminate accounts that violate these Terms & Conditions, engage in fraudulent activity, or breach Philippine gaming regulations.
By using pinasgame, you enter into a legally binding agreement with us. Continued use of the platform constitutes acceptance of any updates to these terms.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you") and pinasgame ("pinasgame," "we," "us," "our"), governing your access to and use of the pinasgame online gaming platform, including the website, mobile applications, and all associated services (collectively, the "Platform").
By creating a pinasgame account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree to these Terms, you must immediately cease using the Platform and refrain from creating an account.
pinasgame reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Platform. Your continued use of pinasgame following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.
You must be at least 21 years of age to create a pinasgame account and use our services. This age requirement is mandated by Philippine law and enforced by the Philippine Amusement and Gaming Corporation (PAGCOR). By registering for a pinasgame account, you represent and warrant that you are 21 years of age or older.
pinasgame employs age verification procedures during the registration process. You may be required to provide government-issued identification or other documentation to verify your age. Accounts that cannot be verified will be suspended until proper documentation is provided. Accounts found to belong to individuals under 21 years of age will be immediately terminated, and any funds in the account will be forfeited.
You must be physically located in the Philippines at the time of account registration and during all gaming activity on the pinasgame Platform. pinasgame is licensed to operate only within the jurisdiction of the Philippines under PAGCOR oversight. Use of the Platform from outside the Philippines is strictly prohibited.
You represent and warrant that your use of pinasgame complies with all applicable laws and regulations in your jurisdiction. You are solely responsible for ensuring that your participation in online gaming is legal in your location.
To create a pinasgame account, you must provide accurate, current, and complete information during the registration process, including but not limited to:
You agree to update your account information promptly if any changes occur. Providing false, inaccurate, or misleading information is grounds for immediate account termination.
Each individual is permitted to hold only one pinasgame account. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and constitutes a material breach of these Terms. pinasgame employs sophisticated detection systems to identify duplicate accounts. If multiple accounts are detected, all accounts will be suspended, and any funds or winnings will be forfeited.
You are solely responsible for maintaining the confidentiality of your pinasgame login credentials, including your username and password. You must not share your password with any third party or allow any other person to access your account. pinasgame will never ask you for your password via email, phone, or any other communication channel.
You agree to notify pinasgame immediately if you become aware of any unauthorized use of your account or any other breach of security. pinasgame is not liable for any loss or damage arising from your failure to protect your account credentials.
You are responsible for all activity that occurs under your pinasgame account, whether authorized by you or not. This includes all deposits, wagers, withdrawals, and any other transactions. You agree to monitor your account regularly and report any suspicious or unauthorized activity to pinasgame customer support immediately.
You agree not to use your pinasgame account for any unlawful purpose or in any manner that violates these Terms. Prohibited activities include, but are not limited to:
pinasgame accepts deposits via GCash, PayMaya, and direct bank transfers from major Philippine banks including BPI, BDO, and Metrobank. All deposits are processed in Philippine Peso (PHP). The minimum deposit amount is ₱100. There is no maximum deposit limit, though individual payment methods may impose their own limits.
Deposits are typically processed instantly. In rare cases where a deposit is delayed, you should contact pinasgame customer support with your transaction reference number. pinasgame does not charge fees for deposits, though your payment provider may impose its own fees.
You may withdraw funds from your pinasgame account at any time, subject to the completion of any applicable wagering requirements for bonuses or promotions. The minimum withdrawal amount is ₱100. Withdrawals are processed to the same payment method used for your most recent deposit, unless otherwise arranged with pinasgame customer support.
Withdrawal requests are typically processed within 15 minutes during business hours (Monday to Friday, 9:00 AM to 6:00 PM Philippine Time). Withdrawals requested outside business hours will be processed on the next business day. Bank transfers may take 1-2 business days to appear in your account, depending on your bank's processing times.
pinasgame reserves the right to request identity verification documents before processing a withdrawal. This is a standard anti-money laundering procedure and is required under Philippine law. Failure to provide requested documentation may result in withdrawal delays or account suspension.
Bonuses, free spins, and other promotional offers provided by pinasgame are subject to wag ering requirements before any winnings can be withdrawn. Wagering requirements vary by promotion and will be clearly stated in the terms of each offer. Typical wagering requirements range from 10x to 40x the bonus amount.
Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games such as baccarat and blackjack may contribute 10-20%. Live casino games may have different contribution rates. Full details are provided in each promotion's terms.
All games on the pinasgame Platform use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Game results are independently audited by third-party testing agencies to verify compliance with industry standards. pinasgame does not manipulate game outcomes in any way.
Each game on pinasgame has its own specific rules, payout tables, and return-to-player (RTP) percentages. It is your responsibility to familiarize yourself with the rules of any game before placing wagers. Game rules are accessible within each game interface. In the event of a dispute regarding game rules or outcomes, pinasgame's decision is final.
pinasgame maintains a zero-tolerance policy for cheating, collusion, and any form of unfair play. Prohibited activities include:
Accounts found to be engaging in prohibited activities will be immediately suspended. All funds in the account, including deposits and winnings, may be forfeited. pinasgame reserves the right to report suspected fraudulent activity to relevant authorities.
pinasgame is committed to promoting responsible gaming practices. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible through your account settings.
If you feel that your gaming activity is becoming problematic, you may request self-exclusion from the pinasgame Platform. Self-exclusion periods can be set for 1 month, 3 months, 6 months, or permanently. During a self-exclusion period, you will not be able to access your account or place wagers. Self-exclusion requests can be made by contacting pinasgame customer support.
If you or someone you know is struggling with problem gambling, help is available. PAGCOR provides resources and support for individuals affected by gambling addiction. You can find more information on responsible gaming practices on our Responsible Gaming page.
All content on the pinasgame Platform, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of pinasgame or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without prior written permission from pinasgame.
To the fullest extent permitted by Philippine law, pinasgame shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
In the event of a dispute between you and pinasgame, you agree to first contact pinasgame customer support to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support, you agree that the dispute shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc.
Any arbitration shall take place in Metro Manila, Philippines. The arbitration shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.
pinasgame reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
In the event of account suspension or termination, pinasgame will return any remaining account balance to you, minus any amounts owed to pinasgame or amounts obtained through fraudulent or illegal means.
You may close your pinasgame account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you via your preferred withdrawal method, subject to the completion of any pending wagering requirements.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and pinasgame regarding your use of the Platform and supersede all prior agreements and understandings, whether written or oral.
Contact Information: If you have any questions about these Terms & Conditions, please contact pinasgame customer support via live chat or email at [email protected]. Our support team is available 24/7 to assist you.
Now that you understand our Terms & Conditions, you're ready to create your pinasgame account and start playing. Join over 500,000 Filipino players and experience the best online casino in the Philippines.